FAQs

What are your delivery times?

At FitnessEnergy, we prioritize fast and reliable delivery! Orders typically arrive within 2 to 4 business days, depending on your location. We strive for quick processing, and most orders are delivered within 1 to 2 business days after dispatch. You’ll receive tracking information to keep you updated on your order’s journey.

What is your return policy?

We want you to be fully satisfied with your purchase! You have 14 days from the date of receiving your order to request a return or a refund, provided the item meets our return eligibility requirements. Be sure to check our Return & Refund Policy for all the details on how to initiate a return.

Do all your products come with a warranty?

Absolutely! Every product we offer is backed by a manufacturer’s warranty, typically lasting 12 months. For specific warranty details or any product-related concerns, simply visit the relevant product page.

Is next-day delivery available?

Yes, FitnessEnergy does offer next-day delivery on selected products. Some larger or heavier items may have delivery restrictions, so please verify eligibility on the product page. If you’re uncertain, don’t hesitate to reach out to our team, and we’ll be happy to assist.

How can I get in touch with you if I need assistance?

We’re here to help, and it’s easy to get in touch with us! You can reach out via the chatbot on our website (we aim to respond quickly). Alternatively, you can call us during business hours (Monday – Friday, 9:00 AM – 5:00 PM) or email us at Info@fitnessenergy.co.uk. We’re always happy to assist with any questions or concerns!