Privacy Policy
Privacy Policy
At FitnessEnergy, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we gather, utilize, and disclose your personal information when you visit our website, use our services, or make a purchase from fitnessenergy.co.uk.
By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using our services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or to comply with new legal obligations. Any revisions will be posted on this page along with a revised “Effective Date”. If the changes are significant, we will notify you via email or other communication channels.
How We Collect and Use Your Personal Information
We collect personal information through a variety of means, depending on how you interact with our website and services. Below are the main ways we gather and use your data:
Information We Collect Directly From You
This includes the data you provide directly through our website, such as:
- Basic Contact Information: Your name, email address, phone number, and physical address.
- Order Information: Billing and shipping addresses, payment details, order confirmation, and order history.
- Account Information: Information such as your username, password, and any security questions you provide for account management.
- Shopping Information: Items viewed, products added to your cart or wishlist.
- Customer Support Information: Any communication or inquiries made to our customer support team, including questions, feedback, and complaints.
Certain features of the site might require additional information. While you may choose not to provide specific details, doing so might limit your ability to use some features of the site.
Information Collected Automatically via Cookies
We use cookies and similar technologies to automatically collect data as you interact with our services. This may include:
- Device Information: Type of device, operating system, and browser type.
- Usage Information: IP address, browsing activity, time spent on the site, and interaction with advertisements.
- Network Information: Data related to your network connection and other technical details during your visit to the site.
Information from Third-Party Sources
We may receive personal information about you from third-party vendors and service providers. This includes:
- Payment Processors: For handling your transactions securely.
- Marketing and Analytics Providers: To help us understand how you use our services and improve your experience.
- Service Providers: These include companies that provide customer support, shipping services, IT support, and data analytics.
We handle any third-party data in line with this Privacy Policy.
How We Use Your Personal Information
We use the data we collect for the following purposes:
- To Provide Services: Processing your orders, completing transactions, and maintaining your account.
- Marketing & Communications: Sending you promotional emails, offers, or newsletters. You can opt out at any time.
- Fraud Prevention & Security: To identify and prevent fraudulent activity and ensure the security of our services.
- Customer Support: To assist you with any inquiries, address issues, and enhance our services.
- Legal Compliance: To comply with applicable laws and regulations and enforce our terms of service.
Cookies
Cookies help personalize your experience, analyze trends, and enhance the functionality of our website. For more information on how we use cookies, refer to our Cookie Policy.
You have the option to refuse or block cookies through your browser settings. However, blocking cookies may impact your experience and limit access to certain features of the site.
How We Share Personal Information
We may disclose your personal information in the following circumstances:
- Service Providers: To assist with tasks such as payment processing, shipping, marketing, and customer support.
- Business Partners: For advertising, marketing, and business analysis.
- Legal Requirements: In compliance with legal obligations or to respond to legal processes.
- Business Transactions: In connection with business transactions like mergers, acquisitions, or asset sales.
- Within Affiliates: For operational purposes within our corporate group.
Additionally, we may share information based on your consent or request, such as sharing your product reviews or using social media integrations.
Third-Party Websites and Links
Our website may contain links to third-party sites that we do not control. We are not responsible for their privacy practices. Before sharing your personal information with any third-party website, we encourage you to review their privacy policies.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.
Security of Your Information
We implement reasonable security measures to protect your personal data. However, please be aware that no data transmission or storage system is completely secure. We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Delete: Request the deletion of your personal information.
- Right to Correct: Correct any inaccuracies in the data we have about you.
- Opt-Out Rights: In certain jurisdictions, you may opt out of the sale or sharing of your data.
- Restrict Processing: Request limits on the way we use or process your data.
To exercise any of these rights, please contact us directly using the contact information provided below.
International Transfers
If you are outside the UK, your personal data may be transferred and stored in countries outside the European Economic Area (EEA), including the United States. We ensure that appropriate safeguards are in place to protect your data in such cases.
Contact Us
For any questions or concerns about this Privacy Policy or to exercise your rights, please contact us:
Email: Info@fitnessenergy.co.uk
Phone: +44 7446 140036
Address: Office 79, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX
